Landlord kept your deposit? Turn your proof into a demand packet.

Upload your lease, deposit receipt, move-in and move-out photos, messages, and deduction statement. Get a clear demand letter, damage comparison table, timeline, and numbered evidence index you can review before sending.

See sample packet

State rules vary. PackMyDocs organizes your proof; you review the packet and choose how to use it.

No legal advice
Built around official tenant guidance
You review before sending

7 evidence checks

Lease, receipt, photos, inspection notes, deductions, messages, forwarding address.

1 damage comparison

Move-in condition, move-out condition, landlord deduction, tenant response.

1 PDF packet

Letter, timeline, photo index, and exhibit list in one file.

Don't wait: Security-deposit deadlines and penalty rules are state-specific. Check your state or local rule before sending.

What you get back

From that pile of files to this packet

Maya's deposit dispute: lease, photos, messages, and a deduction statement turned into a demand letter, comparison table, and exhibit index.

Security Deposit Demand Letter & Evidence Packet sample: Demand letter — PAGE 01 / Demand letter

Security Deposit Demand Letter & Evidence Packet sample: Damage comparison — PAGE 02 / Damage comparison

Security Deposit Demand Letter & Evidence Packet sample: Evidence index — PAGE 03 / Evidence index

A demand letter that states the deposit amount, disputed deductions, requested refund, and response deadline

A damage comparison table matching move-in proof, move-out proof, and each deduction

A dated timeline from lease signing through move-out and the landlord response

A numbered evidence index for photos, messages, receipts, and inspection notes

One combined PDF packet ready to email, mail, or keep for a complaint or small-claims file

Take the full packet with you

Download the complete sample PDF and see, page by page, how the finished packet is structured.

PDF3 pagesDemand letterDamage comparisonEvidence index

How it works

Three steps. None of them painful.

Upload what you have

Photos, PDFs, screenshots, forwarded emails — in any order, straight from your phone. Messy is fine; that's the job.

We build your packet

Everything gets sorted, named, and assembled — the letter drafted, the timeline dated, every document numbered and indexed.

Download, review, and send

One clean PDF for wherever it needs to go — a dispute portal, an email, a printer. You review it before using it.

Is this you?

Made for exactly this situation

Your landlord kept all or part of your security deposit after move-out

You received an itemized deduction statement that does not match the condition of the unit

You have photos, videos, or messages but need them organized into a clear demand

You want a packet to send before considering a tenant complaint or small claim

Evidence checklist

Gather these first

Security-deposit disputes are usually won or lost in the details: what the lease said, what the unit looked like at move-in, what changed by move-out, and whether deductions are documented. Gather the messy pile; PackMyDocs turns it into a packet that is easy to read.

0/8 Tick off what you have.

Lease or rental agreement Shows the tenancy dates, deposit amount, notice terms, and any cleaning or damage language. Required
Security deposit receipt or payment proof Establishes the amount paid and when it was paid. Required
Move-in photos, video, or inspection checklist The baseline condition is what makes a damage deduction fair or unfair. Required
Move-out photos or video Shows the condition when you returned possession and keys. Required
Landlord deduction statement Lists what the landlord says they withheld and why. If it applies
Receipts, invoices, or repair estimates from the landlord Supports or challenges whether deductions are documented and reasonable. If it applies
Messages with the landlord or property manager Texts and emails establish dates, promises, inspection requests, and forwarding-address notices. If it applies
Forwarding address notice Many deposit processes depend on where the landlord was told to send the refund or statement. If it applies

Tick off what you already have — progress stays on this device.

After you hit send

How the process usually goes

STEP 1

Check the rule for your state or city

Security-deposit return deadlines, itemized-statement rules, interest, and penalties vary by location. Start with the official rule for your state or local court before choosing the date in your letter.

STEP 2

Match each deduction to evidence

Do not argue in generalities. Put every charge next to the lease clause, move-in proof, move-out proof, invoice, and your response.

STEP 3

Send a clean written demand

A short letter plus an indexed packet creates a record. Use copies, keep originals, and keep proof of delivery if you mail it.

STEP 4

Keep the packet for the next step

If the landlord does not respond, the same timeline, table, and exhibits can help you prepare a tenant complaint, mediation file, or small-claims evidence bundle.

Common questions

How much does it cost?

Previewing the checklist and sample packet is free. If you decide to build your own finished deposit packet, it costs $15.

What do I actually upload?

Photos, videos, lease pages, receipts, screenshots of texts, emails, deduction statements, and inspection forms. Messy phone evidence is fine; we sort it into a timeline, table, and exhibits.

Can PackMyDocs tell me if my landlord broke the law?

No. State and city rules vary. PackMyDocs organizes your documents so you can compare them with the official rule or show them to a tenant clinic, court self-help center, or lawyer.

What if I never got an itemized deduction statement?

Include the lease, deposit proof, move-out date, forwarding-address notice, and any landlord messages. The packet can state what you received and what you did not receive without pretending to decide the legal effect.

What if my photos are not perfect?

Use what you have. Even imperfect photos can show the condition of floors, walls, appliances, keys, or cleaning. The packet labels dates and subjects so the evidence is easier to understand.

Is this legal advice?

No. PackMyDocs prepares a document packet from your materials. It does not interpret landlord-tenant law, file a case, or represent you.