Bag lost or delayed? Turn tags and receipts into a baggage claim packet.

Upload your baggage report, boarding pass, bag tag, airline messages, replacement-item receipts, and contents list. Get a claim letter, itemized loss table, expense table, and evidence appendix.

See sample packet

Airline and route rules vary. PackMyDocs organizes your claim; the airline decides reimbursement.

No reimbursement promises
Built around airline and DOT guidance
You review before sending

ASAP file quickly

Start with the airline baggage desk or airline claim channel.

5-14 common lost-bag range

DOT notes airlines often declare bags lost in this range, but policies vary.

1 PDF packet

Claim letter, item list, receipts, and evidence index.

What you get back

From that pile of files to this packet

Sofia's delayed Rome bag: baggage report, bag tag, airline updates, and replacement receipts turned into a claim letter, timeline, and expense table.

Lost or Delayed Baggage Claim Packet sample: Claim letter — PAGE 01 / Claim letter

Lost or Delayed Baggage Claim Packet sample: Baggage timeline — PAGE 02 / Baggage timeline

Lost or Delayed Baggage Claim Packet sample: Expense and item table — PAGE 03 / Expense and item table

An airline claim letter with flight, bag tag, file reference, and requested reimbursement

An itemized delayed-expense or lost-contents table with dates, amounts, and receipts

A baggage timeline from check-in through report, updates, delivery, or loss declaration

A numbered evidence index for boarding pass, bag tag, messages, photos, and receipts

One combined PDF packet ready for the airline portal or email

Take the full packet with you

Download the complete sample PDF and see, page by page, how the finished packet is structured.

PDF3 pagesClaim letterBaggage timelineExpense and item table

How it works

Three steps. None of them painful.

Upload what you have

Photos, PDFs, screenshots, forwarded emails — in any order, straight from your phone. Messy is fine; that's the job.

We build your packet

Everything gets sorted, named, and assembled — the letter drafted, the timeline dated, every document numbered and indexed.

Download, review, and send

One clean PDF for wherever it needs to go — a dispute portal, an email, a printer. You review it before using it.

Is this you?

Made for exactly this situation

Your checked bag is delayed, lost, damaged, or missing items

You bought reasonable essentials while away from home and need reimbursement

You need a contents list for a bag the airline declared lost

You want a clean file before escalating a denied or stalled baggage claim

Evidence checklist

Gather these first

A baggage claim needs both trip proof and cost proof: file reference, bag tag, boarding pass, airline messages, contents, and receipts. PackMyDocs organizes those scraps into one airline-ready packet.

0/7 Tick off what you have.

Baggage report or file reference The airline's reference number anchors the whole claim. Required
Boarding pass or ticket receipt Shows you were on the flight and links the bag to the trip. Required
Bag tag or claim check Identifies the checked bag and routing. Required
Airline messages and delivery updates Establishes delay length, status changes, and delivery promises. If it applies
Replacement-item receipts Supports reimbursement for reasonable necessities during delay. If it applies
Contents list with estimated values Needed if the bag is lost or items are missing. If it applies
Photos of damaged bag or contents Shows damage condition before repair or disposal. If it applies

Tick off what you already have — progress stays on this device.

After you hit send

How the process usually goes

STEP 1

File the airline baggage report

Start with the airline's baggage desk, app, or claim channel and save the file reference. The packet can reference that case.

STEP 2

Keep every receipt

For delayed bags, airlines commonly ask for dated, itemized receipts for reasonable necessities. Photograph paper receipts before they fade.

STEP 3

Build the contents list carefully

For lost bags or missing items, list item, age, estimated value, and available proof. Old photos, order emails, and statements can help.

STEP 4

Track airline status and responses

Save delivery updates, denial reasons, and settlement offers. If you escalate, your timeline and index are already ready.

Common questions

How much does it cost?

Previewing the checklist and sample packet is free. If you decide to build your own finished baggage claim packet, it costs $15.

What do I actually upload?

Baggage report, boarding pass, ticket receipt, bag tag, airline emails, delivery updates, receipts for replacement items, photos of damage, and a list of missing contents.

Will the airline reimburse everything?

Not necessarily. Airline policies, route rules, proof, limits, and reasonableness all matter. PackMyDocs organizes your claim but does not decide reimbursement.

What if I lost the bag tag?

Upload the baggage report, boarding pass, ticket receipt, airline app screenshots, and any photos of the tag or suitcase. The packet will show what proof is available.

Should I include receipts for clothes and toiletries?

If they were reasonable necessities during the delay, include dated, itemized receipts. The airline will decide what qualifies.

Is this legal advice?

No. PackMyDocs prepares a baggage claim packet from your documents. It does not interpret airline liability or represent you.